information about hotel resources. Requirements: Minimum 2-3 years of experience in similar environment Answer between the guest and the hotel. Process travel agent checks, if required at property. Be able to perform all all duties of Guest Services Agent and assist at front desk as needed. File reservations and group contracts assignments as requested. Qualifications Matric Experience in a hotel or a related field preferred. Excellent attention to detail, be able to multi-task, must have experience handling customer service issues and be a team
information about hotel resources. Requirements: Minimum 2-3 years of experience in similar environment Answer between the guest and the hotel. Process travel agent checks, if required at property. Be able to perform all all duties of Guest Services Agent and assist at front desk as needed. File reservations and group contracts assignments as requested. Qualifications Matric Experience in a hotel or a related field preferred. Excellent attention to detail, be able to multi-task, must have experience handling customer service issues and be a team
renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant
receive exceptional service and enjoy memorable experiences during their stay.
Key Re
proactively offer assistance to enhance their experience.Concierge Services:
Qualifications:
all housekeeping related operations and will be required to deliver on The Royal Portfolio’s Purpose, which which is “To give our guests a complete experience and a perfect stay”. By ensuring that bedrooms performance management processes.
REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant receive exceptional service and enjoy memorable experiences during their stay. Key Responsibilities: Guest proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations and attractions. Coordinate transportation and assist with travel arrangements as needed. Provide information about to their satisfaction. Qualifications: Proven experience in a guest service or hospitality role, preferably
renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant receive exceptional service and enjoy memorable experiences during their stay. Key Responsibilities: Guest proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations and attractions. Coordinate transportation and assist with travel arrangements as needed. Provide information about to their satisfaction. Qualifications: Proven experience in a guest service or hospitality role, preferably
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements. Collaborate with other departments within the estate to coordinate activities and enhance guest experiences. Address and resolve guest complaints and issues ensure efficiency and effectiveness. Experience and Requirements: Strong leadership and team management commitment to excellence Strong financial acumen and experience with budgeting and financial management. Ability
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements. Collaborate with other departments within the estate to coordinate activities and enhance guest experiences. Address and resolve guest complaints and issues ensure efficiency and effectiveness. Experience and Requirements: Strong leadership and team management commitment to excellence Strong financial acumen and experience with budgeting and financial management. Ability
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements.
to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting guests, staff, vendors and IT personnel as and when required