and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
work a six day work week
KNOWLEDGE
little supervision EDUCATION, QUALIFICATIONS
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
requests sent to the Director: Filter and transfer calls and meeting requests, Management of mail (paper confidentiality (personnel information, holidays' track record, etc.), Support the assistant's team and them up when needed (including at reception) Keep track of all regional public and agency holidays and update
requests sent to the Director: Filter and transfer calls and meeting requests, Management of mail (paper confidentiality (personnel information, holidays' track record, etc.), Support the assistant's team and them up when needed (including at reception) Keep track of all regional public and agency holidays and update
alignment to the agreed processes Aduit of the vehicle assessment and repair process Key relationship and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
devices per month in sales Excellent ability to cold call HUNTER role Ability to up sell in to an existing 3 years external Sales experience 3 years Cold Calling experience Good communication skills Good closing closing skills Good negotiation skills Own car Track record of sales (6 months) to be provided (Target: Achieved)