recommendations; • Manage warranty claims with clients and keep record for management reports – Warranty Portal; • Direct
recommendations; • Manage warranty claims with clients and keep record for management reports – Warranty Portal; • Direct
(RMAs) that are covered under Warranty (non-paid repair work) and Non-Warranty (paid repair work) Repairs
beneficial). Previous experience is processing warranty claims. Must have a good understanding of mechanical
Service Advisor • Must have working experience as a Warranty Clerk • Must have working experience as a Booking
to their vehicle (WIP)
regards to their vehicle (WIP) Ensure accurate warranty and motor plan details on system Update necessary
regards to their vehicle (WIP) Ensure accurate warranty and motor plan details on system Update necessary
up-to-date knowledge of all models, features, warranties, and financing options. Provide accurate information
reconciliatons and allocations Discuss queries and warranties with necessary divisions and follow-up until