customers courteously
assist customers courteously Aid customers with warranty service and prepare relevant documentation Maintain records Ensure customer contentment and adherence to warranty guidelines Provide support to various departments
Understands and ensures compliance with manufacturer warranty and policy procedures Ensures that all department efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts
service parts • Issue and control oil • Handle warranty claims • Handle stock issues and returns (supplier service parts • Issue and control oil • Handle warranty claims • Handle stock issues and returns (supplier
Understands and ensures compliance with manufacturer warranty and policy procedures Ensures that all department efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts
testing of vehicles booked into workshop
management (sequential) Issue and control oil Handle warranty claims Handle stock issues and returns (supplier management (sequential) Issue and control oil Handle warranty claims Handle stock issues and returns (supplier
ongoing tasks i.e. open jobs, accurate processing of warranty claims to ensure claim fitness.
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