outgoing admin mail and maintain a well-organized CRM and online drive filing system Onboarding of new administrative/SARS experience eFiling & SARS, CRM system (Click Up) and the workflow, Google Workspace
client data recording on the company's internal CRM software applications (XPlan, etc.), ensuring completeness Management of joint entities on the Company's internal CRM (XPlan) to ensure “single view of family” is enabled for complete data integration from the Company's CRM to various “company methodology” tools. Ensure completeness of client data in the various advice tools and CRM's. Financial Planning preparation and Client Reviews
client data recording on the company's internal CRM software applications (XPlan, etc.), ensuring completeness Management of joint entities on the Company's internal CRM (XPlan) to ensure “single view of family” is enabled for complete data integration from the Company's CRM to various "methodology” tools Ensure completeness of client data in the various advice tools and CRM's Financial Planning preparation & Client Reviews
client data recording on the company's internal CRM software applications (XPlan, etc.), ensuring completeness Management of joint entities on the Company's internal CRM (XPlan) to ensure “single view of family” is enabled for complete data integration from the Company's CRM to various "methodology” tools Ensure completeness of client data in the various advice tools and CRM's Financial Planning preparation & Client Reviews
Generate, monitor and process tickets generated in the CRM Answer calls and emails from customers with queries
and Investors including bank account creation and CRM setup. Responsible for the creation and maintenance
and Investors including bank account creation and CRM setup. Responsible for the creation and maintenance
Computer literate in legal / accounting software e.g CRM; Sage; Pastel & Xero SAP working experience Strong
Computer literate in legal / accounting software e.g CRM; Sage; Pastel & Xero SAP working experience Strong
control and e-filing submission Process on Profsoft CRM system daily – maintenance of clients and reporting