Bachelor of Commerce in Information and Technology Management
At Twizza, we are more than just a regular issues
applications and supporting the business through change management, training and monitoring. • Monitoring the progress systems projects. • Support the business management team with management reporting. • Support the business applications business functions and processes. • Consult with management and personnel to identify, define and document analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance process reengineering/improvement projects and/or management reviews. Degree B Eng (Industrial) - Advantageous
acceptance testing, JAD sessions, Project Management, Change Management
Company Branding: successful project delivery
remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter Technologies Competencies Good people management skills Time management - prioritizing important issues Be
pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable