adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining willing to work in shift schedules and during weekends ABOUT US EXL is the indispensable partner for
technology
to ensure a satisfactory response with acceptable time frames for the user community; provides management maintaining a source of hardware systems, components, parts, and peripheral devices; problem resolution; and of supplies and parts are maintained and that all shortages are ordered in a timely manner; Maintains for all sites; May be required to work during weekends or for extended hours; Utilizes Computing hardware
collaborative environment.
The role is shift-based + weekends.
Responsibilities:
Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure process-oriented environment
Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure a process-oriented environment Willing to spend time developing and learning new skills outside of the
collaborative environment. The role is shift-based weekends. Responsibilities: Provide technical support and process-oriented in approach to work Willing to spend time developing and learning new skills outside of the
collaborative environment. The role is shift-based weekends. Responsibilities: Provide technical support and process-oriented in approach to work Willing to spend time developing and learning new skills outside of the
Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure a process-oriented environment Willing to spend time developing and learning new skills outside of the
Type: Contract, expected to work Full-Time hours
Primary Industry: South Africas # Local Beverage Partner.
As part of shaping our robust Talent pipeline, a vacancy technology