preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
maintenance of data centres/server/network rooms: Conduct the routine inspections of the data centres/server/network etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty that access control system is in place at data centres/server/network rooms; Maintain access list that of network rooms, distribution rooms, and data centres; Ensure that advice and guidance are provided for process of tasks; Assist with, and coordinate the UPSs call logging and monitoring system; Advise and give input
Responsibilities: • Collaborate closely with the 24/7 Response Centre to ensure seamless support for app users. • Provide Agile software development and environments like call centres and logistics. • Excellent English communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported fault has been identified. (Area visit). ➢ Wire Centre Visits: (Make sure you have knowledge of the locations) asset tags ➢ To do troubleshooting by visiting wire centre or location where fault has been reported or identified
Call Centre (collections) client is looking for a BI Analyst Develop and implement SQL reporting solutions
centric data strategy. Prior experience within a call centre environment is beneficial. Familiarity with other
IT Support Tech, City Centre, Durban City. Company Name: Almex Transport Solutions. We are looking for