Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience)
Do you
is searching for an IT Service Desk Technician (Helpdesk 1st Line Support) to join their team in Kempton
line of business support, providing essential helpdesk services for our systems, Xplan and IOS trading Responsibilities: Serve as the 1st line business support helpdesk for systems Xplan and IOS trading. Provide first-line Proven experience in a similar business support or helpdesk role, preferably within the financial services
administration of Ad-hoc tasks and problems. Improving helpdesk turnaround time and escalation of any issues and and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining all support
Doc-it). Knowledge in using Zoho Desk or SpiceWorks helpdesk software. Embrace ERP experience (advantageous)
required. Should have two years experience in a helpdesk/IT Support role. Should know basic networking
with colleagues and the development department Helpdesk admin - logging and following up on calls Log
should meet one of these types: - 2 Years of IT Helpdesk /Technical support experience, preferably in software
colleagues and the development department
is searching for an IT Service Desk Technician (Helpdesk 1st Line Support) to join their team in Kempton