procedures as and when required;
synthesize information, rationalize and a good sense of customer care
respond to the customers’ needs with helpful solutions, delivering a high-quality service
and accounts
Always offer first class customer service
Providing a variety of quotations to
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Requirements:
Customer service orientation with a passion for exceeding expectations
skills in English, Dutch and German.
Customer service experience required.
Our client in the financial services industry is seeking Client Service Administrators to join their Credit and criminal clear (essential) 2 years customer service experience within a contact centre is a must
enthusiastic and energetic person with excellent customer service skills to join their team. Your duties will
cards, parts ordering, upselling and extensive customer and workshop liaison. It is essential that you
you have at least 2 years of RECENT Service Advisor experience in a franchised dealership with working
Years of RECENT Service Advisor experience
Have a clear understanding of Workshop Service Advisor duties
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
practices, is looking for a Service Advisor who is passionate about customer interactions and committed team to take on the responsibilities of greeting customers upon arrival, with a chirpy and friendly demeanour throughout the service process, liaising with the customer and technicians throughout the service process, payments, handling vehicle handovers, conducting customer follow-ups and reminders and maintaining a high for this role, you must have at least 2 years of Service Advisor experience in a franchised dealership,
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