policies and procedures
activities for the business, with the primary management function ensuring customer satisfaction according
activities for the business, with the primary management function ensuring customer satisfaction according
is currently looking to employ a Customer Account Manager based to their team based in Addo. To oversee provide administrative support to the Marketing Managers in the sale and execution of the export process; limited to: Planning, Ordering, Stock and Logistics Management: Accurate planning and maintenance of the customers as the lead point of contact for all customer account matters. Clearly communicating and updating the Administration: Generate weekly vessel loading plan Management of container bookings Generate loading instructions
a business proposition is central to the Account Manager's role solving queries they may have is vital equivalent (not negotiable) Experience with Account Management would be ideal A positive and confident personality
a business proposition is central to the Account Manager's role solving queries they may have is vital equivalent (not negotiable) Experience with Account Management would be ideal A positive and confident personality
Invoicing monthly and after service contracts. Loading contracts on SAP for renewals and new clients clients. Loading Job cards, PO's signed contracts and POP's on SAP. Capturing job cards on register after service requested. Updating safety files on a yearly basis for contract customers. Sending services due for JHB, PE and as curtesy to ensure satisfaction. Reports on Contracts as send by Finance department monthly. Sending after attending online meetings. Following up on accounts documents for new clients. Updating the power
ATTITUDE:
KEY
in a timely manner.
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels capture data for analytical reporting; Ability to manage and take responsibility for own time, workload