Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers passionate about customer service and working in a customer service industry
and office-based services to international clients across numerous different industries. Our company is our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics to jobsintellibpo.com , Subject Line “Campaign/Service Delivery Manager”. R30 000.00 to R40 000.00
and office-based services to international clients across numerous different industries. Our company is support services. We are looking for experienced Contact Centre Trainers with experience in training staff Centre (BPO) industry. Responsibilities: Training coordination. Compiling and preparing training material material. Conduct new hire training. Conduct refresher training. Coaching. Align training with required KPI. course. Learning and development course. Experience training staff in a call centre environment. Experience
2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and Customer database, Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver
customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service excellence Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement for customer and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant procedures. Conduct quality assurance check on all service orders results. Review incomplete incidents with in call management within the IT managed services industry Computer Literacy (Excel, Word, Internet,
and office-based services to international clients across numerous different industries. Our company is 24-hour uninterrupted support services. We are looking for Customer Service Consultants for an exciting
be positioned as a premium brand in the fibre industry. Care must be taken to ensure that the brand is addressing customers' questions about products and services. Provide accurate, valid and complete product retain customers who want to cancel products or services through inbound or outbound communication channels
be positioned as a premium brand in the fibre industry. Care must be taken to ensure that the brand is addressing customers' questions about products and services. Provide accurate, valid and complete product retain customers who want to cancel products or services through inbound or outbound communication channels