provide regular feedback to encourage professional development and growth. Foster a positive and collaborative procedures. Collaborate with cross-functional teams to develop and implement strategies to optimize client service to the development of strategies to enhance overall client satisfaction. Training and Development: Coordinate practices. Stay updated on industry trends and developments, sharing knowledge and insights with the team team-building skills, with a focus on motivating and developing team members. Commitment to delivering exceptional
provide regular feedback to encourage professional development and growth. Foster a positive and collaborative procedures. Collaborate with cross-functional teams to develop and implement strategies to optimize client service to the development of strategies to enhance overall client satisfaction. Training and Development: Coordinate practices. Stay updated on industry trends and developments, sharing knowledge and insights with the team team-building skills, with a focus on motivating and developing team members. Commitment to delivering exceptional
Monthly tasks are done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom Experience in performance management and team development. Additional Req: Strong analytical skills with with the ability to assess complex problems and develop effective solutions. Ability to work in a fast-paced
team members to build a culture of learning and development in the team
Requirements: Matric. Facilitation course. Learning and development course. Experience training staff in a call centre
and customer feedback.
Assistant Service Advisors: Technical Knowledge: Develop a basic understanding of vehicle systems: While courtesy. Problem-solving and conflict resolution: Develop effective strategies to address customer concerns experience. By focusing on these tips and continuously developing your skills, you can become a successful and
feedback to customers on matters resolved
guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity
business with existing customers.
? Obtain and develop new prospective customers.
? Accurate reporting