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Call Centre Quality Coach Jobs in Johannesburg, Gauteng

Jobs 1-10 of 286

Call Centre Agent Johannesburg

 Ambledown Financial ServicesSouth Africa

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows


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Call Centre Agent (temp) Market Related

 Ambledown Financial ServicesSouth Africa

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows


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Sassa - Team Coach NEW

Randburg  Negotiable

style="text-align:center">Contact Centre Team Coach

Based Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the g and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one through different forms
  • Quality management/improvement through call evaluations for each agent w


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  • General Manager: Quality Assurance

     Kamo Placements CcSouth Africa

    Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Subordinates: Main purpose of the job: Responsible for leading quality assurance of the company's learning programmes development. Develop and implement learning programmes. Quality assures and certification of industry learning Ensure knowledge transfer and capacity building of Quality Assurance staff. Manage the performance of staff


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    Quality Automation Engineer Randburg NEW

     Magnus ConsultingRandburg  450-470

    requested for meeting customers Business Objectives QUALITY MANAGEMENT Implementation and review of test processes resolution or escalation. Contribute to testing quality standards in alignment with the overall test strategy


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    Contact Centre Agent Johannesburg (cbd)

     Unique PersonnelSouth Africa

    OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received


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    Network Operations Centre Manager Johannesburg

     ApmcJohannesburg

    applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations


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    Manager Of Quality Assurance Jhb - Central

     Kamo Placements CcSouth Africa

    Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Subordinates: Main purpose of the job: Responsible for leading quality assurance of the company's learning programmes development. Develop and implement learning programmes. Quality assures and certification of industry learning Ensure knowledge transfer and capacity building of Quality Assurance staff. Manage the performance of staff


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    Quality Assurance Generalist (people With Disabili NEW

     Phaki PersonnelMidrand

    JHB000086-A-1 JOB PURPOSE: Develop, implement and validate quality standards, processes and procedures within the in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management qualification at an NQF 6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign RESPONSIBILITIES: MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS) Develop and maintain QMS latest audit information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance


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    Technical Authorization Call Center Agent (mechanical/automotive Red Seal Qualified)

     Afrizan People Intelligence LtdRandburg

    support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively


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    Average Annual Salary

    for Call Centre Quality Coach jobs in Johannesburg, Gauteng
    R 813,713

    No. of Jobs added in the last week

    for this search.
    77