Duties and responsibilities
- Logging and tracking of incidents and requests.
- Perform initial investigation, assign ticket priorities and follow each ticket through to
resolution and ticket closure.
- Analyse incidents to determine problems and driving the
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
Multi National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but Security, and ABC policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several
Multi National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but Security, and ABC policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several
together as a team to improve service delivery Helpdesk Support Providing remote support to all Absa users
experience as a First Line Support Technician or Helpdesk Support Technician. Minimum 2 year working experience
device configuration backups Assists with HelpDesk support ticket escalations, troubleshooting, and overflow
Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance
Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance