customer service and support.
Managing customer orders for both local and international customers.
Excellent
Process customer orders accurately and efficiently.
Confirm order details with customers warehouse team to ensure timely order fulfilment.
Monitor order status and provide updates to customers customers.
Handle order modifications, cancellations, and returns as needed.
Maintain accurate of 2 years of experience in customer service and order management. Experience of import/export operations
telephonically and via email regarding, new orders, outstanding orders and stock availability. Provide excellent of quotations and pro-forma Invoices. Processing orders for Account customers and COD customers. Ensuring their orders. Ensuring full payment has been received for COD customer prior to placing orders. Processing
required information and shipping release notes in order to activate shipments. Facilitate the shipping of reporting. Manage documentation throughout the order fulfilment and transportation cycle to make sure Obtain quotes, preparing and routing purchase orders. Liaising and negotiating with suppliers and retailers Manager. Check and ensure accuracy of purchase orders corresponds to sales requirements and supplier filing of supplier documentation with the sales order. Assist with monthly cycle-counts and bi-annual
required information and shipping release notes in order to activate shipments. Facilitate the shipping of reporting. Manage documentation throughout the order fulfilment and transportation cycle to make sure Obtain quotes, preparing and routing purchase orders. Liaising and negotiating with suppliers and retailers Manager. Check and ensure accuracy of purchase orders corresponds to sales requirements and supplier filing of supplier documentation with the sales order. Assist with monthly cycle-counts and bi-annual
structures
Responsibilities:
working with purchase orders, delivery notes, invoicing, receipting, ordering, and planning of stock Administration Duties: Perform the processing of sales orders (local and cross-border), ensuring accuracy and and timeliness. Perform receipting of Inventory order invoices into system. Managing Switchboard when necessary for the region Stock Order: Plan stock requirements and initiate procurement orders Logistics/Forwarding:
working with purchase orders, delivery notes, invoicing, receipting, ordering, and planning of stock Administration Duties: Perform the processing of sales orders (local and cross-border), ensuring accuracy and and timeliness. Perform receipting of Inventory order invoices into system. Managing Switchboard when necessary for the region Stock Order: Plan stock requirements and initiate procurement orders Logistics/Forwarding:
Assisting reception with ordering stationery and other admin requirements. ▪ Ordering order books and capturing
Assisting reception with ordering stationery and other admin requirements. ▪ Ordering order books and capturing