Call Centre Quality Coach Jobs in Johannesburg, Gauteng

Call Centre Agent Roodepoort NEW

 Magnitude Group

Roodepoort

customer service, a commitment to exceptional quality, and are seeking a company that can provide you Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South

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Outbound Call Centre Agent Randburg

 Quest Staffing Solutions

Randburg

 R 50000.00 + uncapped comm

We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales

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Insurance Call Centre Agent Auckland Park NEW

 The Legends Agency

Auckland Park

 R7000

listening skills. • Self-motivated. • Adaptability. • Quality orientated and organised • Must be highly proficient

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M-kopa Team Coach

Randburg

 Negotiable

Customer Service - Team Coach

Â

The position of the Team Coach is to lead an inbound maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered g and managing a team of +- 18 agents

Sassa - Team Coach NEW

Randburg

 Negotiable

style="text-align:center">Contact Centre Team Coach

Based Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the g and managing a team of +- 20 agents

M-kopa - Quality Analyst NEW

Randburg  Negotiable

Position:

Ensuring established quality standards through continuous evaluation and reporting performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify skills;

• Matric
• Minimum 1 year call centre industry experience
• FAIS, Compliance skills
• Results driven with a focus on quality and customer service;
• Applicants need to

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Quality Automation Engineer Randburg NEW

 Magnus Consulting

Randburg

 450-470

requested for meeting customers Business Objectives QUALITY MANAGEMENT Implementation and review of test processes resolution or escalation. Contribute to testing quality standards in alignment with the overall test strategy

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Outbound Call Centre Agent -3 Months Contract (possibility Of Ext)- Randburg (gauteng R 50000.00 Uncapped Comm

 Quest Staffing Solutions

Randburg

 R 50000.00 + uncapped comm

We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales

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Quality Assurance Generalist (people With Disabili NEW

 Phaki Personnel

Midrand

JHB000086-A-1 JOB PURPOSE: Develop, implement and validate quality standards, processes and procedures within the in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management qualification at an NQF 6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign RESPONSIBILITIES: MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS) Develop and maintain QMS latest audit information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance

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