We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres international time zones. 3 -year international call centre Team Leader experience – required. Basic Salary:
admin with adjustments on the system
for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3 times per year Sending of E-tag issues and update new reps / cars details MTN Keep office file updated Order coffee for the coffee
for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3 times per year Sending of E-tag issues and update new reps / cars details MTN Keep office file updated Order coffee for the coffee
sure upgrades are actioned via deposits on margin call. Advise investors on further cash deposit as securities trades. 2 years' experience within a brokerage call Centre Environment Matric Qualification Good Command
sure upgrades are actioned via deposits on margin call. Advise investors on further cash deposit as securities trades. 2 years' experience within a brokerage call Centre Environment Matric Qualification Good Command
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal