with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
networking technologies
• Experience with helpdesk ticketing systems
• Excellent problem-solving
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
individual/team performance Reporting: Monitor daily helpdesk reports Provide trend data analysis to team and
resolutions, and troubleshooting procedures in the helpdesk system, for accurate and up-to-date record keeping resolutions, and troubleshooting procedures in the helpdesk system, for accurate and up-to-date record keeping
Previous experience in a technical support or helpdesk role is preferred. Experience with Windows and
upgrades.
with monthly stock takes
visas that have been extracted from the Asset Care Helpdesk
with colleagues and the development department Helpdesk admin - logging and following up on calls Log