automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
provide exceptional customer support and ensure a seamless experience for our customers. To serve as the the first point of contact for customers, assisting them with inquiries related to pricing, technical information
- Internal Sales
- Customer Query Resolution
- Customer Order Processing
- Assistance
- Matric
- Experience in customer service, sales support, sales admin or related
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automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
respond to the customers’ needs with helpful solutions, delivering a high-quality service
Minimum of 2 years experience in the call centre/customer care environment.
- Experience in an insurance
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Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s