unresolved issues to management and any written complaints received.
Forward possible leads to relevant
communication Assist consultants with queries on received complaints Possess excellent understanding and experience
promotions and campaigns.
Handles customer complaints immediately and according to the Brands guidelines
in servicing and language Ensure all queries, complaints, requests etc. are handled promptly and within
delivery problems, provide information & resolve complaints appropriately. Identify internal system issues
delivery problems, provide information & resolve complaints appropriately. Identify internal system issues
delivery problems, provide information & resolve complaints appropriately. Identify internal system issues
delivery problems, provide information & resolve complaints appropriately.
successfully achieved - Address customer or stakeholder complaints in alignment with the policies and procedures
successfully achieved - Address customer or stakeholder complaints in alignment with the policies and procedures