Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
for: A talented and enthusiastic software trainer who will deliver engaging training programs, develop reporting and troubleshooting
Are you a natural trainer? Are you passionate about technology and skilled in software applications?
share, this team is growing!
As a Software Trainer, you will play a pivotal role in equipping our
Business to IT continuum. We are looking for a Claims Assessor with experience in employee benefits to join the specialised work including the improvement of quality, standards and outputs within defined work routines
We are looking for a Technical Trainer to join the team. Support managers and supervisors in identifying collected during skills gap analysis. Evaluate the quality and delivery of training sessions, both in person activities, attendance, and results. Assess the quality and relevance of training materials developed, National Diploma in OD ETD Practices Qualified Assessor and Moderator Trade in Auto Electrical/ Electrical
courses/certifications in communication, education, Train the trainer or facilitation skills or relevant field
Industry is looking for a Functional and Technical Trainer based in Midrand
Requirement
certificate in communication , education , train the trainer , facilitation skills