which ensures that we source only the highest quality staff able to speak English fluently with a neutral to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Excellent verbal and written communication skills • Quality driven • Ability to pay attention to detail as
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Excellent verbal and written communication skills • Quality driven • Ability to pay attention to detail as
responsible for:
responsible for:
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
users in special applications Provide ‘Train the trainer' training sessions Training of account managers