OR CUSTOMER SERVICES position - - Germiston area, East Rand, Gauteng JNR INTERNAL SALES/CUSTOMER SERVICES
OR CUSTOMER SERVICES position - - Germiston area, East Rand, Gauteng JNR INTERNAL SALES/CUSTOMER SERVICES
for contact between customer and company Oversee, build and manage strong customer relationships Resolving Research and understand key customer needs, requirements and wants Keeping customers updated on upgrades and that meet customers objectives Gather, report and communicate customers' feedback on all services offered comany Ensure the correct ordered products and services are delivered in timely manner Research clients' (Commercial Department, Key Account Managers, Service Manager and Workshop Manager) to plan strategically
ensure that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on the bills prior to sending to customer and get draft confirmation from the customer · On vessel sailing check SOB details and confirm to customer Get release documentation from the customer Request for shipment release sheet. Obtain invoices/costs from all the relevant service providers, ensuring that the invoices are checked
first point of contact for customers, ensuring they receive a first-class service while optimising sales a price list to prepare quotations Assisting customers with queries Provide support for sales Liaise feedback from customers Stay up to date with new Invoice customers Load new customers on SAGE Process collaborate with buying and stores to ensure customers requirement can be fulfilled efficiently and profitable walk in customers Follow ups on quotations done on a daily basis Contribute to high quality customer service
and network support to act as the mobile field service engineer on assigned open tickets and work in collaboration Resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction Determines and recommends which products or services best fit the customers' needs. In order to be considered the is required: Strong communication skills Strong customer facing skills Strong troubleshooting skills and inefficient practices and other unnecessary expenses Service Delivery: Have a thorough understanding of entitlement
good customer relationships. Maintain a high level of customer service and attend to all customer queries hire. Complete the contract in full including customer details, order number etc.
good customer relationships. Maintain a high level of customer service and attend to all customer queries hire. Complete the contract in full including customer details, order number etc.
by using your efficient administration and customer service skills? Our client based in Elandsfontein role in supporting the sales process by managing customer invoices, credit notes and returns. If you thrive on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing
by using your efficient administration and customer service skills? Our client based in Elandsfontein role in supporting the sales process by managing customer invoices, credit notes and returns. If you thrive on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing