Inbound Call Centre Customer Service Jobs in Cape Town
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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />
- To be logged onto the Client Services inbound telephone queue and web touchpoint.
- Resolve
- Resolve a minimum of 30 telephone calls per day.
- To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
- To log all telephone calls received on the policy/claim
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the providing a first call resolution experience, while maintaining a high standard of customer service. They also Client Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Call Centre Consultants
FreerecruitKloof Street
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior to: Communicate telephonically with Customers Assist Customers telephonically with queries Requirements: & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
FreerecruitKloof Street
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent (outbound)
Observatory
environment
Sales Call Centre Representative NEW
Data DiscoveryKloof Street
seeking virtual sales agents within the financial services sector Please note that this is a full-time work telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to work Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Customer Service Agent. (shipping)
Jean-mari Hellig ConsultCape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Customer Services Manager
Amaro FoodsSouth Africa
We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Conduct daily store visits with formal feedback as per call cycle Co-ordination and successful implementation market activities Price surveys Execute and build customer relationships Provide feedback on areas of improvement
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