planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
Protection) Forwarding of all received product quality complaints, adverse events and medical enquiries to the
Enforcement
primary point of contact for customer queries or complaints, extending support beyond technical issues to
maintenance strategy
• Attend to club requests, complaints and queries and monitor resolution within agreed
change of priorities • Ensure that problems or complaints are actioned without delay and that effective
change of priorities • Ensure that problems or complaints are actioned without delay and that effective
and problems faced by customers and deal with complaints to maintain trust
expressed needs (eg inquiries, requests, and complaints) within the organisation's policies and procedures
successfully maintained Address customer or stakeholder complaints in alignment with the policies and procedures