Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
operational. As well as to Investigate assigned first line support calls and identify the root cause of incidents
Matric No experience needed Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client l
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management:
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management:
administration skills. The HR Officer will act as the first port of call to employees for all payroll related queries
administration skills. The HR Officer will act as the first port of call to employees for all payroll related queries
administration skills. The HR Officer will act as the first port of call to employees for all payroll related queries
meaning that you'll be the first point of contact for customers who call in for help with their equipment