with ITIL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks
Experience with ITIL processes (Problem, Incident, Change management)
WHAT WILL BE YOUR
with ITIL processes (Incident, Change and Problem management)
A minimum of a B degree, advanced Diploma or equivalent; and
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
incidents to determine problems and driving the problem management process to
address root causes.
incidents to determine problems and driving the problem management process to address root causes. - Escalate
especially Incident, Service Request, and Problem Management. Experience in disaster recovery management
especially Incident, Service Request, and Problem Management. Experience in disaster recovery management
with ITIL processes (Incident, Change and Problem management) - Plan and execute maintenance tasks (change Experience with ITIL processes (Problem, Incident, Change management) WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation