We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
Our client is looking for a Regional Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
listening skills. • Self-motivated. • Adaptability. • Quality orientated and organised • Must be highly proficient
for sales tracking and reporting Behavioural Qualities: Performance driven Goal oriented and ambitious representatives within a specific geographic region Coaching of the Sales Team Duties & Responsibilities:
Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered g and managing a team of +- 18 agents
Our client is looking for a Regional Area Coach to join their team. Responsible for leading the Region on exceeding customer expectations for service, quality, cleanliness and values. Managing cost controls
style="text-align:center">Contact Centre Team Coach
Based
Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service
objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the
g and managing a team of +- 20 agents
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
listening skills. • Self-motivated. • Adaptability. • Quality orientated and organised • Must be highly proficient