and technical service enquiries through inbound calls and provide end-to-end service.
Main
needs from all demographics, delivering a high quality, professional service to these customers. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio Log, F/TDS, workflow) is kept up to date Develop quality code and its associated documentation (TDS) adhering SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
assist us in our efforts to provide affordable, quality car insurance products delivered with a level of and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
development. Key Responsibilities: Manage high-quality technical advisory works. Provide technical input our website at https://mspstaffingza.co/ You can call the team at: 021 555 0432 for more information.