Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate candidate will assist the Customer Relations Manager in all areas of customer care elements and activities ensure the functionality and coordination of the department.
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate candidate will assist the Customer Relations Manager in all areas of customer care elements and activities ensure the functionality and coordination of the department.
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established experience as a Service Advisor is essential.
Report to the Service Manager and and Foreman.
Welcome customers and capture the relevant information, assuring that client needs ordered, and bookings are made to suite customer.
Keep customers up to date about information on status
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make
responsible for a variety of tasks including servicing customers, developing and designing new products, managing managing projects, and traveling to customer sites to perform maintenance and repairs.
with the relevant Service Co-Ordinator and other stakeholders.
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/>Document service calls comprehensively
Manage spare parts inventory in the service vehicle
Proactively sell service products and solutions
Lift equipment weighing up to 35 kg intermittently
/>Comprehensive understanding of mechanical systems
Customer-oriented with a proactive and self-driven attitude
service area
Holds a valid driver's license with
Service Calls
Log incoming service calls with all required information (date,
time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
customers regarding machines ready for collection, response