Johannesburg. If you have two years or more experience in helpdesk support, this job could be perfect for you • First-line
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical
Support technician, you will respond to all assigned Helpdesk tickets regarding hardware, software, and networking
Resolve hardware & software issues Manage helpdesk Plan / oversee IT projects Identify and implement
End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and
resolving problems logged by users through the helpdesk system.
projects, MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new application
Sustainability. Supported by a 24/7 technical helpdesk, they are committed to exceeding client expectations