MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service a leading Telecommunications corporate. Driving team and individual performance to ensure all KPI and achievements Identify development areas of each team member and deliver effective training programmes performance of the team Manage individual's attendance, conduct and engagement, to improve team performance through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary
responsible for leading and collaborating with the team and the organisations providers to ensure functional stakeholder engagement, compliance, and project management.
The successful candidate years of experience managing fire systems and teams, have worked in a large corporate Data Centre, and have systems; green building knowledge and a Facilities Management qualification is a definite advantage.
dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this role role, you will be responsible for managing customer queries and escalations, ensuring smooth operations fostering a positive team environment. Employee Management: Overseeing and managing team members effectively reports for management to track performance and trends. Task Delegation: Assigning tasks to team members Resolution: Mediating and resolving conflicts within the team or with customers. Develop and implement customer
Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise role combines management, selling, coaching and leadership activities to enable the sales team to achieve achieve their assigned targets. Operationally, the Team Leader is responsible for driving the implementation or more years' experience in a supervisory or team leader position ( Call centre) . ISP experience is preferable Continually assess the technical competence of the team and take steps to develop their knowledge and skill
Senior Support Engineer / Team Leader to be based at a customer in Kempton Park. Grade 12 International experience in a senior role Support applications e.g. Team Viewer Active Directory Excellent knowledge of server experience in a senior role Support applications e.g. Team Viewer Active Directory Excellent knowledge of server
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified available for a Team Manager who will be based in Parktown . The Team Manager will manage a team of contact that the team reaches target(s) by monitoring individual performance on a constant basis. The team manager the products, systems and processes. Mentors the team and gives constant real-time support in terms of resolution. • Builds and maintains a high performing team which consistently delivers a “Wow” customer experience
and coordinate team activities to meet operational goals.
- Analyse performance data to continually
operations of the second line technical support team.
- Ensure effective handling and resolution
level of technical proficiency within the team.
- Monitor team performance against KPIs and adjust tactics
necessary.
- Manage access to internal and external portals and systems, ensuring the team has the necessary
necessary tools
Budget Management:
- Manage resources and budget to optimise
member of our team, the primary focus of your role will include managing the Conservation Team within our process enhancements • Monthly one on ones with team Your Experience: • 5 or more years' experience in present to groups of people • Leadership skills • Team player • Good Communication Skills • Task and deadline ownership • Pro-active and innovative • Relationship Management • Coaching • Process Champion and Customer Champion Champion • Ability to mitigate risks • Knowledge Manager • Delegation and Capacity ability • Interpersonal
Are you ready to drive data-driven decision-making to new heights? We're seeking a strategic thinker powerhouse to lead our data analytics team in harnessing the potential of data to shape business strategies business benefits of improved data analytics through the development and management of value-added analytics
Job Responsibilities:
- Manage team and team deliverables, including people and conflict gain insights from complex datasets, supporting data-driven decision-making efforts.
- Contribute
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.