incoming client inquiries via phone, email, and ticketing system
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
limited to) the following tasks:
Science/Mathematics/Statistics
management) Analyse and resolve problem tickets Resolve incident tickets Plan and execute infrastructure lifecycle
junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES:
customers with technical support and logging tickets
years' Banking experience