NQF level 5 (1 3 year certification course) in Call Centre, Customer
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
months of probation and training will be done within our Client Contact Centre for all successful candidates
still have their probation and training within the Client Contact Centre and may only be transferred to
progress and skills gained within the Client Contact Centre.
customer call backs to provide an update on the progress of the query
financial futures to them. The role calls for formal in-house training, the completion of the prescribed
financial futures to them. The role calls for formal in-house training, the completion of the prescribed
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
a high-quality level of service, looking after Global technology and Consumer brands