Account Manager Call Centre Experience Jobs in South Africa
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Call Centre Manager
Johannesburg
Monthly Business Management or related field.
PEOPLE MANAGEMENT:
- Build & maintain relationship with each individual who is part of the call centre structure.
- Document performance agreements and address immediately (involve Training, QAs, Manager, and relevant stakeholders, if needed).
- Weekly
share this job on whatsappCall Centre Manager - (must Have Technical And Isp Experience)
Johannesburg
R60 000 pm CTC Monthly
Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety
concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital
strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates
(contact centre software), ensuring its optimal utilisation for enhancing customer experience and achieving
achieving cost efficiency.
Customer Experience and Self-Service Advancement
Call Centre Agent (outbound)
Observatory
6 months experience in sale environment
Dutch Call Centre Agent
Cape Town City Centre
22000 Monthly Friday 5 working days per week KEY ACCOUNTABILITIES
- Brand ambassador for the client
- Ensure all necessary training provided by the Training Manager or client. Their goal is to ensure, as a team, informed of the progress of their issue
- Keep managers and team members updated with sensitive or potential broken processes that can affect the customer experience or operation and make suggestions for improv tight deadlines
- Able to multi-task and manage own workload and prioritize tasks to achieve d
Call Centre Agent
Johannesburg
well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience 2 years experience in similar role
Team Leader - Call Centre
Johannesburg
Salary: R10,000.00 - R15,000.00 per month + incentive bonus monthly
Call Centre Team Leader, Illovo - Johannesburg
Responsible for managing the call centre sales team who process Inbound calls. Help the team
years of experience in a similar role Manage the sales management systems, structures, technology platforms
assesses and appoint sales and admin staff Salary:
Market
Previous experience managing call centre staff
Call Centre
and motivate the team on a daily
Manage and development departmental staff
Outbound Call Centre Agent
Durban
Commission only i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualifications:
- South certificate.
- Previous Sales or Retail experience would be advantageous.
Package
Call Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Outbound Call Centre Agent NEW
Johannesburg
Monthly
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Call Centre Campaign Manager - Credit Management - Randburg
Johannesburg
R900 000p.a.
Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)
Required management)
Required Skills and experience:
- Solid analytical and problem-solving skills to trends and provide actionable insights.
- Manage large volume campaigns to achieve targets
- Proficiency years as a campaign manager, marketing manager or a similar role
- Credit management background is highly
R60-80kpm negotiable
Legal Collections experience beneficial.
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