youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email (SLAs). Escalate complex issues to higher level support or relevant departments as necessary. System Maintenance: practices in IT support. Required Skills & Experience Previous experience in a technical support or helpdesk fast-paced environment. Proactive approach to supporting customers Adaptable and willing to learn new
recruitment agency, is currently seeking a Key Account Specialist to join their client in Cape Town. In this you will be responsible for managing key client accounts and providing exceptional service to ensure client client satisfaction and retention. As a Key Account Specialist, you will form strong relationships with relevant account meetings and generating supporting reports. Compiling monthly key accounts KPI packs understanding of key account needs to tailor solutions accordingly. Addressing and resolving key account issues and
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle Symbol scanner experience Proficiency in MS Office Accounting knowledge Finance and logistics experience If
recruitment agency, is currently seeking a Key Account Specialist to join their client in Cape Town. In this you will be responsible for managing key client accounts and providing exceptional service to ensure client client satisfaction and retention. As a Key Account Specialist, you will form strong relationships with relevant account meetings and generating supporting reports. Compiling monthly key accounts KPI packs understanding of key account needs to tailor solutions accordingly. Addressing and resolving key account issues and
service desk, desktop support, network support, etc.
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)
Minimum requirements: