responsibility
sector is looking for a Customer Activation Specialist to provide activation and sale closure support Key work under pressure Key responsibility Provide activation and sale closure support through creation, engagement customer demographic is included Lead creation and activation, research and develop in collaboration with marketing generated Assist the marketing team identify monthly activations to drive leads aligned to the brands onsite and
the perfect role for you. This role provides activation and sale closure support through creation, engagement Assist the marketing team identify monthly activations to drive leads aligned to the brands onsite and This could be through activation days and themes on sight, mall activations, events, corporate days
operating Systems (IOS / Android) Microsoft Active Directory Windows File Permissions Networking Basics L2 certified desktop/infrastructure support technicians.
customer issues.
of customer issues. Prepare reports on service activities, including trends, performance metrics, and customer service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring and other departments to schedule maintenance activities without disrupting operations. Ensure compliance costs and expenditures related to maintenance activities. Evaluate the performance of maintenance staff
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring and other departments to schedule maintenance activities without disrupting operations. Ensure compliance costs and expenditures related to maintenance activities. Evaluate the performance of maintenance staff
(technical) problems, assisting and guiding technicians with unresolved diagnostic issues. • Communicate Required: • Senior Certificate (Grade 12) • Qualified Technician – essential • Recognised management certificate