Housekeeping Manager at La Residence is responsible for all housekeeping related operations and will be required By ensuring that bedrooms, public spaces and all amenities reflect the highest possible standards Ensure all public areas and accommodation is extremely clean at all times,
for South African flavours, yet understanding international food preferences
for South African flavours, yet understanding international food preferences To be innovative and able to adapt to occupancy changes Positive interaction with all staff Good Communication with Managers Good discipline
for South African flavours, yet understanding international food preferences To be innovative and able to adapt to occupancy changes Positive interaction with all staff Good Communication with Managers Good discipline
CIBTAC / City & Guilds / SAAHSP or similar internationally accredited qualification - BONUS
years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
responsible for overseeing all maintenance activities across the estate, ensuring that all facilities, equipment
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delivered to the guests, in all locations, by effectively directing the Hotel Teams on all matters impacting the minimising waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications