Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p
articles experience
Experience in Call Centre Management
Masters Degree in Law Advantageous
seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Seeking insurance sales people, and other great sales people who are committed, highly motivated, and ready to make great money. Great product and support Must have own transport Must have Matric certificate Must have laptop/tablet No criminal record All training will be provided Sales experience is
Seeking insurance sales people, and other great sales people who are committed, highly motivated, and ready to make great money. Great product and support Must have own transport Must have Matric certificate Must have laptop/tablet No criminal record All training will be provided Sales experience is
of your duties will include:- Screening calls Diary management Coordinate meetings Minute meetings Writing
costs. Capture information on Astea i.e. the call management system. Ensure that accuracy is maintained Astea (preferable) 1 – 2 years' experience in call management within the IT managed services industry Computer
for managing assets, relevant budgets, call cycle management, recruitment, Company policy adherence and vacancies are filled as per targeted timelines. Call cycle management Ensure that team visits outlets on daily