Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism sales targets. - Provide exceptional customer service and support. Experience & Qualifications: -
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction consisting of sales, Partner support and customer services Responsible for overseeing the Inbound, Outbound stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets
skills
benefit from our services within Testing, Inspection and Certification. The call centre agent will support to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”
benefit from our services within Testing, Inspection and Certification. The call centre agent will support to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in