queries from customers, assisting with complex service calls, technician support, queries around parts.
internal teams to help improve our products and services. Policy Adherence: Follow communication scripts customer support experience or experience as a client service representative. Strong phone contact handling Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer
Building campaigns using:
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
be extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
environment
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem written
Applying customer service/care principles to all calls
Working with People
grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening