Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist product problems result due to your recommendations. Attend all product updates and service training sessions
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist product problems result due to your recommendations. Attend all product updates and service training sessions
equipment inspections, building inspections, attending to general repairs, cabeling as required Valid equipment inspections, building inspections, attending to general repairs, cabeling as required Valid equipment inspections, building inspections, attending to general repairs, cabeling as required Valid
tasks
on status of environmental controls in the data centre. Assist with user account queries on the AS/400
Office with SAIOSH certification - Alberton Education: NOSA SAIOSH certification valid drivers license
Office with SAIOSH certification - Alberton Education: NOSA SAIOSH certification valid drivers license