Call Centre Customer Service Inbound Jobs in Johannesburg, Gauteng
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Customer Services Agent - Courier Call Centre
Johannesburg
R4 400 per month + Commission
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
- Call Centre experience - Outbound
- Good communication skills
- Good listening skills
- Customer Service experience is a must
- Able to manage irate and upset customers
- Must
share this job on whatsappCall Center Agent – Inbound
Za RecruitmentCentral Johannesburg
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience Receive calls from customers and answer questions, receive complaints, or troubleshoot service issues complaints or service issues. Obtain and capture customer information. Explaining products and services to customers customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent national skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration
Call Centre Operations Manager - Courier Service
Johannesburg
R300 000
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observa observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence
Call Centre Agent Johannesburg
Bureau VeritasJohannesburg
benefit from our services within Testing, Inspection and Certification. The call centre agent will support over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks Ensure accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly
Call Centre Agent
Bureau VeritasJohannesburg
benefit from our services within Testing, Inspection and Certification. The call centre agent will support over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks Ensure accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Call Centre Agent
FreerecruitCentral Johannesburg
A financial services company is currently scouting for enthusiastic individuals to join our team. We Contributing to and driving sales by effectively calling clients Responsible for processing all correct costumer service skills Be able to communicate with a wide range of clients The post Call Centre Agent appeared
Call Centre Manager Cresta
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
Call Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Call Centre Agent
Dnr AssistJohannesburg
Attractive packages with fringe benefits Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is & call center, established in 2005. We Specialize in Top Quality call center services – Inbound and solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
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