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Call Centre Coordinator - Customer Service
Johannesburg
R18 000 - R25 000 (dep on exp) These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
- Call centre or customer service experience -2 years plus
- Computer one to the next
- Understand a technical servicing environment
- Able to get on with several
share this job on whatsappCall Centre Agent/call Centre Team Leader Market Related
Boffin And FundiSouth Africa
seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager meetings with team members. Monitor and manage call centre productivity. Compile call centre feedback as Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
Call Centre Team Manager Sandton
NutunSandton
experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key develop remediation plans to address undesirable team behaviour • Deploy bespoke retention and development Effectively manage team workload • Responsible for all Performance Management initiatives for the team Minimum requirements
Contact Centre Team Leader Bedfordview
Lesley Snyman And AssociatesBedfordview
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance insights for decision-making and strategy development Customer complaint resolution Implement disciplinary procedures industries 2 years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication
It Team Leader
Cape Town City Centre
regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting overcome these difficulties.
Team Leader
Port Elizabeth
processes and plans.
Team Leader
ResourgenixSouth Africa
in Cape Town About the Job: We're seeking a Team Leader to join us in Cape Town Your role? Lead our Key you'll make sure our team processes run smoothly. About You: Are you a natural leader with great organizational energy and passion for people development to our team. Experience: Certification or 2-5 years' experience experience in leadership roles, preferably in Contact Centres. Strong communication and leadership skills are Apply now and be part of our team's success in Cape Town Team Leader Team Leader
Customer Services Team Lead Edenvale
Sa Biomedical GroupSouth Africa
in the correct format from the respective sales teams. Loan set booking forms must be completed for every the Team Leaders. All Netsuite pictures to be loaded against bookings already packed. Team leaders to stock takes and year end stock takes. Ensure all customer needs and queries resolved promptly and timeously 2 years proven previous working experience as a Team Lead, managing a minimum of 5 people or more, within
Team Leader - Sales, Customer Services, Aviation Experience Market Related
Igt SolutionsCape Town Region
Solutions, we specialize in delivering transformative customer experiences for global brands using cutting-edge sector, we're dedicated to providing exceptional service and memorable experiences to travellers worldwide expanding our sales team and seeking a dynamic and experienced Sales Team Leader with a background in hospitality/travel/customer service. Position Overview: As a Team Leader with Tourism, Sales and Customer Services growth and ensuring exceptional customer service within our dynamic sales team. Whether you have experience
Call Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
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