Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p
articles experience
Experience in Call Centre Management
Masters Degree in Law Advantageous
seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has
JOB REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport is essential Be fully Bilingual – English and Afrikaans JOB DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all client records on E
Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Strategic and Operational Call Centre Control and reporting Budgeting, expense management and audit R70 000 to
Strategic and Operational Call Centre Control and reporting Budgeting, expense management and audit R70 000 to