style="text-align:center">Customer Service Agents
Based JOB:
Process customer service and technical service enquiries through inbound calls and provide resolved.
EDUCATION, QUALIFICATIONS
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
/>
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
partner's.
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio effective and cooperative working relationships with process owners, project consultants, and vendors Promote SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
Reporting and Performance Evaluation Systems and Process Reviews Audit and document findings Propose optimisations Evaluation of lost clients Review of systems and processes to identify and evaluate core retentions issues correlation modelling for investigation process Optimize processes impacting turnaround time and task efficiency alignment to the agreed processes Aduit of the vehicle assessment and repair process Key relationship audits and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio Vendor Management Submit workflows for new vendors Process Supplier invoices (Purchase Requisition, Purchase Purchase Order, Goods Receipt) Prepare and process monthly cross-billing of invoices paid on behalf of BU Recoveries Prepare and process monthly payroll intercompany recoveries Prepare and process monthly L&D recoveries recoveries Prepare and process monthly Recruitment recoveries Prepare monthly reconciliation of recovery