Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated li>Answering inbound calls timeously.
benefit from our services within Testing, Inspection and Certification. The call centre agent will support over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication BD's regarding appointments scheduling Appointments All appointments should have an opportunity of being Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks
benefit from our services within Testing, Inspection and Certification. The call centre agent will support over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication BD's regarding appointments scheduling Appointments All appointments should have an opportunity of being Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks
A financial services company is currently scouting for enthusiastic individuals to join our team. We have in place. We also provide free training to all successful candidates, at the end of training candidates driving sales by effectively calling clients Responsible for processing all correct information onto final costumer service skills Be able to communicate with a wide range of clients The post Call Centre Agent appeared
has openings in their call center to fill the roles of Outbound Call Center Agents. No previous experience persuade potential customers to purchase products or services. Describe products and services and benefits questions. Identify and overcome objections. Obtain customer information. Obtain possible further leads. Requirements: Be customer service-focused. Possess a genuine interest in sales, contact center, and customer service training, commission, and incentives. The post Call Center Agent – Outbound appeared first on freerecruit.co
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – Inbound solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the
has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience Receive calls from customers and answer questions, receive complaints, or troubleshoot service issues complaints or service issues. Obtain and capture customer information. Explaining products and services to customers customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent national skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration