within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a BD's regarding appointments scheduling Appointments All appointments should have an opportunity of being Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with respect Build sustainable
within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a BD's regarding appointments scheduling Appointments All appointments should have an opportunity of being Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with respect Build sustainable
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
have in place. We also provide free training to all successful candidates, at the end of training candidates driving sales by effectively calling clients Responsible for processing all correct information onto final communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
currently has openings in their call center to fill the roles of Outbound Call Center Agents. No previous plus training, commission, and incentives. The post Call Center Agent – Outbound appeared first on freerecruit
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience experience, we encourage you to apply. Duties: Receive calls from customers and answer questions, receive complaints plus training, commission, and incentives. The post Call Center Agent – Inbound appeared first on freerecruit