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Service delivery to ensure customer satisfaction:
documentation related to customization, integrations, and developments. Assist with implementing new functionality
inclusive environment for all. Your contributions will assist us in our efforts to provide affordable, quality level of personalized attention, that allows our customers to feel connected and valued. As an Operations
function. Managing the Insurance requirements for Customers in the relevant portfolio. Activities include reconciliation of accounts; resolving queries; customer visits; statement sending and engagement with rebates Reconciliations of the debtors' accounts Customer Statements Facilitate New accounts – SAP system Master file maintenance Communicating with BU's Customer visits to be executed to ensure good working relationship Release within mandate Customer Visits / Insights Regular visits of customers to resolve queries Regular
Customer Service Agents
Based
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries through :
representatives to market our hair products to salon's, customers and clients. Present, promote and selling of hair existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships out and follow up on customer leads Supply management with reports on customer needs, problems, interests
representatives to market our hair products to salon's, customers and clients. Present, promote and selling of hair existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships out and follow up on customer leads Supply management with reports on customer needs, problems, interests
records under a modest amount of supervision and assistance from the Financial Director. General ledger – registers and balance up to general ledger. Taxation – assist with preparation of annual income tax returns. Backup – the position backed up the Assistant & Studio managers role. Legislation – keep abreast taxation issues and statutory requirements. Year End – assist with preparation of all year-end schedules to expedite ensure routine back up of financial systems and assist the Financial Director with problem-solving and
costs, eliminate errors, and deliver excellent customer service. Partner with cross-functional support support teams in improving tools and systems. Assist in developing and/or updating standard operating procedures