ty to work with little supervision
EDUCATION
Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal and external) Logging essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
ty to work with little supervision
EDUCATION
Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal and external) Logging essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer with employees, focus groups, or consultation with the Contact Centre Training Manager and management Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer with employees, focus groups, or consultation with the Contact Centre Training Manager and management Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
We have a vacancy for a Client Experience Consultant / Product Genius with a Vehicle dealership experience and non-negotiable requirements will be contacted.
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial